Air · Vietnam
- Transit: 7–14 working days (indicative, not guaranteed)
- Rounded up to 0.5 kg
- Volumetric L × W × H ÷ 5000
| Weight | Zone 1Germany | Zone 2Netherlands, Poland | Zone 3Austria, Belgium, Denmark, France, Hungary, Italy, Luxembourg, Monaco, Slovakia, Slovenia, Spain | Zone 4Bulgaria, Czech Republic, Estonia, Latvia, Lithuania, Portugal, Romania | Zone 5Sweden, Finland | Zone 6Croatia, Great Britain, Greece, Ireland | Zone 7Cyprus, Malta |
|---|---|---|---|---|---|---|---|
| 0.5 kg | 495,428 VND total | 613,139 VND total | 753,591 VND total | 796,800 VND total | 944,248 VND total | 730,188 VND total | 4,811,104 VND total |
| 0.5–10 kg | 495,428 VND total | 613,139 VND total | 753,591 VND total | 796,800 VND total | 944,248 VND total | 730,188 VND total | 4,811,104 VND total |
| 1 kg | 638,803 VND total | 765,580 VND total | 961,220 VND total | 942,889 VND total | 1,095,833 VND total | 910,158 VND total | 4,811,104 VND total |
| 1.5 kg | 791,119 VND total | 918,023 VND total | 1,115,549 VND total | 1,101,778 VND total | 1,247,418 VND total | 1,090,127 VND total | 4,811,104 VND total |
| 2 kg | 935,493 VND total | 1,070,465 VND total | 1,269,880 VND total | 1,260,666 VND total | 1,398,003 VND total | 1,270,096 VND total | 4,811,104 VND total |
| 2.5 kg | 1,094,524 VND total | 1,222,908 VND total | 1,423,208 VND total | 1,419,556 VND total | 1,549,589 VND total | 1,450,066 VND total | 4,811,104 VND total |
| 3 kg | 1,238,899 VND total | 1,376,350 VND total | 1,577,538 VND total | 1,578,445 VND total | 1,701,173 VND total | 1,630,034 VND total | 4,811,104 VND total |
| 3.5 kg | 1,400,833 VND total | 1,528,792 VND total | 1,718,869 VND total | 1,737,334 VND total | 1,852,760 VND total | 1,811,004 VND total | 4,811,104 VND total |
| 4 kg | 1,545,208 VND total | 1,603,234 VND total | 1,820,198 VND total | 1,896,222 VND total | 2,004,345 VND total | 1,990,973 VND total | 4,811,104 VND total |
| 4.5 kg | 1,689,583 VND total | 1,713,808 VND total | 1,858,827 VND total | 2,055,112 VND total | 2,154,930 VND total | 2,070,056 VND total | 4,811,104 VND total |
| 5 kg | 1,704,991 VND total | 1,825,399 VND total | 2,007,780 VND total | 2,029,885 VND total | 2,116,842 VND total | 2,225,685 VND total | 4,811,104 VND total |
| 5.5 kg | 1,802,052 VND total | 1,894,947 VND total | 2,072,834 VND total | 2,100,973 VND total | 2,178,125 VND total | 2,211,368 VND total | 4,811,104 VND total |
| 6 kg | 1,930,514 VND total | 2,028,642 VND total | 2,206,317 VND total | 2,240,623 VND total | 2,310,809 VND total | 2,368,948 VND total | 4,811,104 VND total |
| 6.5 kg | 2,057,977 VND total | 2,162,338 VND total | 2,340,802 VND total | 2,380,272 VND total | 2,444,491 VND total | 2,525,530 VND total | 4,811,104 VND total |
| 7 kg | 2,186,440 VND total | 2,296,033 VND total | 2,475,288 VND total | 2,519,922 VND total | 2,578,174 VND total | 2,682,111 VND total | 4,811,104 VND total |
| 7.5 kg | 2,314,903 VND total | 2,430,729 VND total | 2,608,773 VND total | 2,659,572 VND total | 2,711,856 VND total | 2,839,692 VND total | 4,811,104 VND total |
| 8 kg | 2,443,366 VND total | 2,564,426 VND total | 2,743,258 VND total | 2,799,222 VND total | 2,844,538 VND total | 2,996,274 VND total | 4,811,104 VND total |
| 8.5 kg | 2,570,828 VND total | 2,698,120 VND total | 2,827,743 VND total | 2,938,872 VND total | 2,978,220 VND total | 3,127,855 VND total | 4,811,104 VND total |
| 9 kg | 2,699,291 VND total | 2,769,316 VND total | 2,937,229 VND total | 3,053,522 VND total | 3,111,904 VND total | 3,236,329 VND total | 4,811,104 VND total |
| 9.5 kg | 2,827,755 VND total | 2,832,598 VND total | 3,050,222 VND total | 3,130,672 VND total | 3,244,586 VND total | 3,292,018 VND total | 4,811,104 VND total |
| 10 kg | 2,804,775 VND total | 2,981,104 VND total | 3,252,527 VND total | 3,321,867 VND total | 3,295,625 VND total | 3,360,711 VND total | 4,811,104 VND total |
| 10.5 kg | 2,844,339 VND total | 2,995,149 VND total | 3,199,882 VND total | 3,293,824 VND total | 3,300,191 VND total | 3,285,533 VND total | 4,694,242 VND total |
| 11 kg | 2,960,206 VND total | 3,118,497 VND total | 3,325,509 VND total | 3,374,598 VND total | 3,424,416 VND total | 3,421,752 VND total | 4,880,531 VND total |
| 11.5 kg | 3,077,073 VND total | 3,242,845 VND total | 3,450,136 VND total | 3,502,374 VND total | 3,549,642 VND total | 3,557,972 VND total | 5,066,819 VND total |
| 12 kg | 3,193,939 VND total | 3,366,192 VND total | 3,575,762 VND total | 3,631,147 VND total | 3,674,867 VND total | 3,694,190 VND total | 5,253,108 VND total |
| 12.5 kg | 3,310,807 VND total | 3,489,540 VND total | 3,701,390 VND total | 3,759,921 VND total | 3,800,093 VND total | 3,829,410 VND total | 5,438,396 VND total |
| 13 kg | 3,426,674 VND total | 3,612,888 VND total | 3,826,016 VND total | 3,888,696 VND total | 3,924,319 VND total | 3,965,628 VND total | 5,624,685 VND total |
| 13.5 kg | 3,543,541 VND total | 3,736,236 VND total | 3,951,644 VND total | 4,017,469 VND total | 4,049,544 VND total | 4,101,848 VND total | 5,810,973 VND total |
| 14 kg | 3,660,409 VND total | 3,860,583 VND total | 4,077,270 VND total | 4,146,244 VND total | 4,174,770 VND total | 4,237,067 VND total | 5,997,262 VND total |
| 14.5 kg | 3,777,275 VND total | 3,983,931 VND total | 4,202,897 VND total | 4,275,018 VND total | 4,298,996 VND total | 4,373,285 VND total | 6,183,550 VND total |
| 15 kg | 3,894,142 VND total | 4,107,279 VND total | 4,327,524 VND total | 4,403,792 VND total | 4,424,221 VND total | 4,509,505 VND total | 6,368,838 VND total |
| 15.5 kg | 4,041,998 VND total | 4,230,627 VND total | 4,453,151 VND total | 4,532,567 VND total | 4,549,447 VND total | 4,644,724 VND total | 6,555,127 VND total |
| 16 kg | 4,158,866 VND total | 4,354,974 VND total | 4,578,778 VND total | 4,661,341 VND total | 4,673,672 VND total | 4,780,943 VND total | 6,741,415 VND total |
| 16.5 kg | 4,275,732 VND total | 4,478,322 VND total | 4,703,405 VND total | 4,790,116 VND total | 4,798,898 VND total | 4,917,161 VND total | 6,927,704 VND total |
| 17 kg | 4,392,599 VND total | 4,601,670 VND total | 4,829,031 VND total | 4,918,889 VND total | 4,924,124 VND total | 5,053,382 VND total | 7,113,992 VND total |
| 17.5 kg | 4,508,465 VND total | 4,725,018 VND total | 4,954,658 VND total | 5,047,664 VND total | 5,048,349 VND total | 5,188,600 VND total | 7,299,281 VND total |
| 18 kg | 4,625,334 VND total | 4,848,365 VND total | 5,080,286 VND total | 5,176,438 VND total | 5,173,575 VND total | 5,324,818 VND total | 7,485,569 VND total |
| 18.5 kg | 4,742,200 VND total | 4,972,713 VND total | 5,204,912 VND total | 5,305,212 VND total | 5,298,801 VND total | 5,461,039 VND total | 7,671,858 VND total |
| 19 kg | 4,859,067 VND total | 5,096,061 VND total | 5,330,538 VND total | 5,433,987 VND total | 5,424,026 VND total | 5,596,257 VND total | 7,858,146 VND total |
| 19.5 kg | 4,974,934 VND total | 5,219,409 VND total | 5,456,166 VND total | 5,561,761 VND total | 5,548,252 VND total | 5,732,476 VND total | 8,044,435 VND total |
| 20 kg | 5,091,801 VND total | 5,342,756 VND total | 5,580,793 VND total | 5,690,535 VND total | 5,673,477 VND total | 5,868,695 VND total | 8,229,723 VND total |
| 20.5 kg | 5,235,674 VND total | 5,467,104 VND total | 5,706,421 VND total | 5,819,309 VND total | 5,798,703 VND total | 6,004,915 VND total | 8,416,012 VND total |
| From 21 kg | 243,000 VND/kg | 255,000 VND/kg | 265,000 VND/kg | 270,000 VND/kg | 278,000 VND/kg | 293,000 VND/kg | 343,000 VND/kg |
Zone 1
Germany
- 0.5 kg495,428 VND total
- 0.5–10 kg495,428 VND total
- 1 kg638,803 VND total
- 1.5 kg791,119 VND total
- 2 kg935,493 VND total
- 2.5 kg1,094,524 VND total
- 3 kg1,238,899 VND total
- 3.5 kg1,400,833 VND total
- 4 kg1,545,208 VND total
- 4.5 kg1,689,583 VND total
- 5 kg1,704,991 VND total
- 5.5 kg1,802,052 VND total
- 6 kg1,930,514 VND total
- 6.5 kg2,057,977 VND total
- 7 kg2,186,440 VND total
- 7.5 kg2,314,903 VND total
- 8 kg2,443,366 VND total
- 8.5 kg2,570,828 VND total
- 9 kg2,699,291 VND total
- 9.5 kg2,827,755 VND total
- 10 kg2,804,775 VND total
- 10.5 kg2,844,339 VND total
- 11 kg2,960,206 VND total
- 11.5 kg3,077,073 VND total
- 12 kg3,193,939 VND total
- 12.5 kg3,310,807 VND total
- 13 kg3,426,674 VND total
- 13.5 kg3,543,541 VND total
- 14 kg3,660,409 VND total
- 14.5 kg3,777,275 VND total
- 15 kg3,894,142 VND total
- 15.5 kg4,041,998 VND total
- 16 kg4,158,866 VND total
- 16.5 kg4,275,732 VND total
- 17 kg4,392,599 VND total
- 17.5 kg4,508,465 VND total
- 18 kg4,625,334 VND total
- 18.5 kg4,742,200 VND total
- 19 kg4,859,067 VND total
- 19.5 kg4,974,934 VND total
- 20 kg5,091,801 VND total
- 20.5 kg5,235,674 VND total
- From 21 kg243,000 VND/kg
Zone 2
Netherlands, Poland
- 0.5 kg613,139 VND total
- 0.5–10 kg613,139 VND total
- 1 kg765,580 VND total
- 1.5 kg918,023 VND total
- 2 kg1,070,465 VND total
- 2.5 kg1,222,908 VND total
- 3 kg1,376,350 VND total
- 3.5 kg1,528,792 VND total
- 4 kg1,603,234 VND total
- 4.5 kg1,713,808 VND total
- 5 kg1,825,399 VND total
- 5.5 kg1,894,947 VND total
- 6 kg2,028,642 VND total
- 6.5 kg2,162,338 VND total
- 7 kg2,296,033 VND total
- 7.5 kg2,430,729 VND total
- 8 kg2,564,426 VND total
- 8.5 kg2,698,120 VND total
- 9 kg2,769,316 VND total
- 9.5 kg2,832,598 VND total
- 10 kg2,981,104 VND total
- 10.5 kg2,995,149 VND total
- 11 kg3,118,497 VND total
- 11.5 kg3,242,845 VND total
- 12 kg3,366,192 VND total
- 12.5 kg3,489,540 VND total
- 13 kg3,612,888 VND total
- 13.5 kg3,736,236 VND total
- 14 kg3,860,583 VND total
- 14.5 kg3,983,931 VND total
- 15 kg4,107,279 VND total
- 15.5 kg4,230,627 VND total
- 16 kg4,354,974 VND total
- 16.5 kg4,478,322 VND total
- 17 kg4,601,670 VND total
- 17.5 kg4,725,018 VND total
- 18 kg4,848,365 VND total
- 18.5 kg4,972,713 VND total
- 19 kg5,096,061 VND total
- 19.5 kg5,219,409 VND total
- 20 kg5,342,756 VND total
- 20.5 kg5,467,104 VND total
- From 21 kg255,000 VND/kg
Zone 3
Austria, Belgium, Denmark, France, Hungary, Italy, Luxembourg, Monaco, Slovakia, Slovenia, Spain
- 0.5 kg753,591 VND total
- 0.5–10 kg753,591 VND total
- 1 kg961,220 VND total
- 1.5 kg1,115,549 VND total
- 2 kg1,269,880 VND total
- 2.5 kg1,423,208 VND total
- 3 kg1,577,538 VND total
- 3.5 kg1,718,869 VND total
- 4 kg1,820,198 VND total
- 4.5 kg1,858,827 VND total
- 5 kg2,007,780 VND total
- 5.5 kg2,072,834 VND total
- 6 kg2,206,317 VND total
- 6.5 kg2,340,802 VND total
- 7 kg2,475,288 VND total
- 7.5 kg2,608,773 VND total
- 8 kg2,743,258 VND total
- 8.5 kg2,827,743 VND total
- 9 kg2,937,229 VND total
- 9.5 kg3,050,222 VND total
- 10 kg3,252,527 VND total
- 10.5 kg3,199,882 VND total
- 11 kg3,325,509 VND total
- 11.5 kg3,450,136 VND total
- 12 kg3,575,762 VND total
- 12.5 kg3,701,390 VND total
- 13 kg3,826,016 VND total
- 13.5 kg3,951,644 VND total
- 14 kg4,077,270 VND total
- 14.5 kg4,202,897 VND total
- 15 kg4,327,524 VND total
- 15.5 kg4,453,151 VND total
- 16 kg4,578,778 VND total
- 16.5 kg4,703,405 VND total
- 17 kg4,829,031 VND total
- 17.5 kg4,954,658 VND total
- 18 kg5,080,286 VND total
- 18.5 kg5,204,912 VND total
- 19 kg5,330,538 VND total
- 19.5 kg5,456,166 VND total
- 20 kg5,580,793 VND total
- 20.5 kg5,706,421 VND total
- From 21 kg265,000 VND/kg
Zone 4
Bulgaria, Czech Republic, Estonia, Latvia, Lithuania, Portugal, Romania
- 0.5 kg796,800 VND total
- 0.5–10 kg796,800 VND total
- 1 kg942,889 VND total
- 1.5 kg1,101,778 VND total
- 2 kg1,260,666 VND total
- 2.5 kg1,419,556 VND total
- 3 kg1,578,445 VND total
- 3.5 kg1,737,334 VND total
- 4 kg1,896,222 VND total
- 4.5 kg2,055,112 VND total
- 5 kg2,029,885 VND total
- 5.5 kg2,100,973 VND total
- 6 kg2,240,623 VND total
- 6.5 kg2,380,272 VND total
- 7 kg2,519,922 VND total
- 7.5 kg2,659,572 VND total
- 8 kg2,799,222 VND total
- 8.5 kg2,938,872 VND total
- 9 kg3,053,522 VND total
- 9.5 kg3,130,672 VND total
- 10 kg3,321,867 VND total
- 10.5 kg3,293,824 VND total
- 11 kg3,374,598 VND total
- 11.5 kg3,502,374 VND total
- 12 kg3,631,147 VND total
- 12.5 kg3,759,921 VND total
- 13 kg3,888,696 VND total
- 13.5 kg4,017,469 VND total
- 14 kg4,146,244 VND total
- 14.5 kg4,275,018 VND total
- 15 kg4,403,792 VND total
- 15.5 kg4,532,567 VND total
- 16 kg4,661,341 VND total
- 16.5 kg4,790,116 VND total
- 17 kg4,918,889 VND total
- 17.5 kg5,047,664 VND total
- 18 kg5,176,438 VND total
- 18.5 kg5,305,212 VND total
- 19 kg5,433,987 VND total
- 19.5 kg5,561,761 VND total
- 20 kg5,690,535 VND total
- 20.5 kg5,819,309 VND total
- From 21 kg270,000 VND/kg
Zone 5
Sweden, Finland
- 0.5 kg944,248 VND total
- 0.5–10 kg944,248 VND total
- 1 kg1,095,833 VND total
- 1.5 kg1,247,418 VND total
- 2 kg1,398,003 VND total
- 2.5 kg1,549,589 VND total
- 3 kg1,701,173 VND total
- 3.5 kg1,852,760 VND total
- 4 kg2,004,345 VND total
- 4.5 kg2,154,930 VND total
- 5 kg2,116,842 VND total
- 5.5 kg2,178,125 VND total
- 6 kg2,310,809 VND total
- 6.5 kg2,444,491 VND total
- 7 kg2,578,174 VND total
- 7.5 kg2,711,856 VND total
- 8 kg2,844,538 VND total
- 8.5 kg2,978,220 VND total
- 9 kg3,111,904 VND total
- 9.5 kg3,244,586 VND total
- 10 kg3,295,625 VND total
- 10.5 kg3,300,191 VND total
- 11 kg3,424,416 VND total
- 11.5 kg3,549,642 VND total
- 12 kg3,674,867 VND total
- 12.5 kg3,800,093 VND total
- 13 kg3,924,319 VND total
- 13.5 kg4,049,544 VND total
- 14 kg4,174,770 VND total
- 14.5 kg4,298,996 VND total
- 15 kg4,424,221 VND total
- 15.5 kg4,549,447 VND total
- 16 kg4,673,672 VND total
- 16.5 kg4,798,898 VND total
- 17 kg4,924,124 VND total
- 17.5 kg5,048,349 VND total
- 18 kg5,173,575 VND total
- 18.5 kg5,298,801 VND total
- 19 kg5,424,026 VND total
- 19.5 kg5,548,252 VND total
- 20 kg5,673,477 VND total
- 20.5 kg5,798,703 VND total
- From 21 kg278,000 VND/kg
Zone 6
Croatia, Great Britain, Greece, Ireland
- 0.5 kg730,188 VND total
- 0.5–10 kg730,188 VND total
- 1 kg910,158 VND total
- 1.5 kg1,090,127 VND total
- 2 kg1,270,096 VND total
- 2.5 kg1,450,066 VND total
- 3 kg1,630,034 VND total
- 3.5 kg1,811,004 VND total
- 4 kg1,990,973 VND total
- 4.5 kg2,070,056 VND total
- 5 kg2,225,685 VND total
- 5.5 kg2,211,368 VND total
- 6 kg2,368,948 VND total
- 6.5 kg2,525,530 VND total
- 7 kg2,682,111 VND total
- 7.5 kg2,839,692 VND total
- 8 kg2,996,274 VND total
- 8.5 kg3,127,855 VND total
- 9 kg3,236,329 VND total
- 9.5 kg3,292,018 VND total
- 10 kg3,360,711 VND total
- 10.5 kg3,285,533 VND total
- 11 kg3,421,752 VND total
- 11.5 kg3,557,972 VND total
- 12 kg3,694,190 VND total
- 12.5 kg3,829,410 VND total
- 13 kg3,965,628 VND total
- 13.5 kg4,101,848 VND total
- 14 kg4,237,067 VND total
- 14.5 kg4,373,285 VND total
- 15 kg4,509,505 VND total
- 15.5 kg4,644,724 VND total
- 16 kg4,780,943 VND total
- 16.5 kg4,917,161 VND total
- 17 kg5,053,382 VND total
- 17.5 kg5,188,600 VND total
- 18 kg5,324,818 VND total
- 18.5 kg5,461,039 VND total
- 19 kg5,596,257 VND total
- 19.5 kg5,732,476 VND total
- 20 kg5,868,695 VND total
- 20.5 kg6,004,915 VND total
- From 21 kg293,000 VND/kg
Zone 7
Cyprus, Malta
- 0.5 kg4,811,104 VND total
- 0.5–10 kg4,811,104 VND total
- 1 kg4,811,104 VND total
- 1.5 kg4,811,104 VND total
- 2 kg4,811,104 VND total
- 2.5 kg4,811,104 VND total
- 3 kg4,811,104 VND total
- 3.5 kg4,811,104 VND total
- 4 kg4,811,104 VND total
- 4.5 kg4,811,104 VND total
- 5 kg4,811,104 VND total
- 5.5 kg4,811,104 VND total
- 6 kg4,811,104 VND total
- 6.5 kg4,811,104 VND total
- 7 kg4,811,104 VND total
- 7.5 kg4,811,104 VND total
- 8 kg4,811,104 VND total
- 8.5 kg4,811,104 VND total
- 9 kg4,811,104 VND total
- 9.5 kg4,811,104 VND total
- 10 kg4,811,104 VND total
- 10.5 kg4,694,242 VND total
- 11 kg4,880,531 VND total
- 11.5 kg5,066,819 VND total
- 12 kg5,253,108 VND total
- 12.5 kg5,438,396 VND total
- 13 kg5,624,685 VND total
- 13.5 kg5,810,973 VND total
- 14 kg5,997,262 VND total
- 14.5 kg6,183,550 VND total
- 15 kg6,368,838 VND total
- 15.5 kg6,555,127 VND total
- 16 kg6,741,415 VND total
- 16.5 kg6,927,704 VND total
- 17 kg7,113,992 VND total
- 17.5 kg7,299,281 VND total
- 18 kg7,485,569 VND total
- 18.5 kg7,671,858 VND total
- 19 kg7,858,146 VND total
- 19.5 kg8,044,435 VND total
- 20 kg8,229,723 VND total
- 20.5 kg8,416,012 VND total
- From 21 kg343,000 VND/kg
Item surcharges
Surcharges for parcels from Hanoi
| Item | Charge | Note |
|---|---|---|
| Nail polish | 600K VND per parcel | Seized and destroyed (notice only, no documents) in Vietnam or abroad: no compensation. |
| Batteries inside devices | 400,000 VND per parcel | Large batteries not accepted. |
| Perfume | 70,000 VND per bottle (fake, branded) + 600K VND per parcel | Seized and destroyed (notice only, no documents) in Vietnam or abroad: no compensation. |
| Liquids | 400,000 VND per parcel | Seized and destroyed (notice only, no documents) in Vietnam or abroad: no compensation. |
| Bird's nest | 450,000 VND/kg (box included) | Minimum 0.5 kg. |
Machinery, motors and high-value goods are checked individually before export. Rarely shipped items: please check with us. Wooden crates: 300K VND per parcel security surcharge so they are not opened; they must have a base.
Surcharges for parcels from Ho Chi Minh City
| Item | Charge | Note |
|---|---|---|
| Nail polish | 600,000 VND per parcel (small quantities: please check) | Seized and destroyed: no compensation. |
| Batteries inside devices | 400,000 VND per parcel | Large batteries not accepted. |
| Regular speakers | 600,000 VND per parcel | |
| Trolley (karaoke) speakers | 1,200,000 VND per parcel | |
| Palm-sized speakers | 400,000 VND per parcel | |
| Perfume | 1,200,000 VND per parcel + 50,000 VND per bottle (fake, branded) | Seized and destroyed: no compensation. |
| Compressed-gas sprays | 400,000 VND per parcel | Gas cylinders and machines with gas cylinders not accepted. |
| Liquids | small amount: 300,000 VND per parcel; large: 600,000 VND per parcel | Seized and destroyed: no compensation. |
| Fake branded clothing | 50,000 VND/kg | |
| Fake branded bags, glasses, belts (accessories) | 100,000 VND each | |
| Fake branded shoes and sandals (check first) | 100,000 VND each | |
| Crocodile-leather bags, wallets, shoes | 150,000 VND each | |
| Regular watches | 70,000 VND each | |
| Fake, mechanical, branded or smart watches | 200,000 VND each | |
| Fake or branded watch boxes (currently limited) | 70,000 VND per box | |
| Agarwood incense, powder and products (raw agarwood not accepted) | 150,000 VND/kg | |
| Books, newspapers, magazines, calendars, printed cards | 20,000 VND/kg | |
| Bird's nest | 500,000 VND/kg (box included) | Minimum 0.5 kg. |
| Saffron | 1 g box: 20K VND; 3 g: 50K VND; 5 g: 100K VND | |
| Bottled bird's nest | 50,000 VND/kg; with cordyceps 100,000 VND/kg | |
| Sexual health medicine… | 150,000 VND per box | |
| Costume jewellery | 400,000 VND/kg | |
| Branded jewellery | 100,000 VND each | |
| Labubu and similar plush toys | 100,000 VND each | |
| Dyes, tattoo ink | 400,000 VND per parcel | |
| Elasten | 100,000 VND per box | |
| An cung medicine and supplements | 70,000 VND per box | |
| Blenders (with motor), sugarcane juicers | 800,000–1,200,000 VND per machine | |
| Traditional and Western medicine | 50,000 VND/kg | |
| Machines with motors | 700,000–1,200,000 VND per machine | |
| Medical devices, hair-removal machines (by value) | 1,500,000–2,500,000 VND per machine | |
| Cameras | 200,000 VND each | |
| False eyelashes, wigs | 50,000 VND/kg | |
| Branded empty boxes | 50,000 VND/kg | |
| Stone, agarwood and jade bracelets… | 70,000 VND each | |
| Alcohol (by value) | 500,000 VND per parcel | |
| Medicated patches, medicated oil | 50,000 VND/kg | |
| Stones (costume jewellery) | 300,000 VND/kg | |
| Ready-to-drink canned milk | 20,000 VND/kg | |
| Foreign cosmetics and supplements | 50,000 VND/kg | |
| Powdered milk | 50,000 VND/kg | |
| Seeds (max 1 kg per parcel) | 100,000 VND/kg | |
| Full boxes of medicine over 15 kg | 70,000 VND/kg | |
| Filler | 100,000 VND/kg | |
| Fertiliser | 50,000 VND/kg | |
| Statues under 20 cm | 300,000 VND each | |
| Statues over 20 cm | 400,000 VND each | Statues taller than 1 m or heavier than 20 kg: ask us for a price first. |
| Goods with magnets, small accumulators | 400,000 VND per parcel | |
| Accumulators shipped on their own | 700,000 VND per parcel | Accepted on a limited basis. |
| Business cards | 50,000 VND/kg | |
| Cordyceps | 400,000 VND/kg |
Machinery, motors and high-value goods are checked individually before export. Rarely shipped items: please check with us. Wooden crates: 300K VND per parcel security surcharge so they are not opened; they must have a base.
Other fees
Oversize and other fees
| Item | Charge |
|---|---|
| Longest side over 120 cm | 350,000 VND per parcel |
| Width and height both over 60 cm | 22 EUR |
| Actual or volumetric weight (L × W × H / 6000) over 23 kg | 300,000 VND per parcel |
| Cylindrical, round or irregular parcels | 300,000 VND per parcel |
| Wooden, metal or foam crates | 350,000 VND per parcel |
| Parcels to Malta, Cyprus, Greece | 600,000 VND per parcel; the smallest parcel is charged as 10 kg |
Prices exclude the item customs surcharges (see the two surcharge tables above). There is no remote-area fee.
Insurance & claims
Weight and size limits
- Up to 100 kg per delivery address; for larger volumes 43 Logistics splits the shipment.
- Maximum 23 kg per parcel; heavier parcels must be split.
- Orders of 2 or more boxes: each box must weigh over 12 kg, otherwise the under-12 kg price applies.
- Maximum size 100 × 60 × 60 cm; minimum 15 × 15 × 10 cm. Oversized cargo is not accepted yet.
- Parcels under 150 EUR are exempt from import duty.
- Machinery, motors, high-value or unusual goods: ask first.
Customs and delivery time
- Delivery times are indicative, not guaranteed.
- Customs may hold a parcel for 1–3 months; there is no compensation during that time.
- Customs may charge high-value goods directly. If you decline and ask for the goods back, you pay the air freight and the release fee.
- Declare the exact weight of surcharged goods on the invoice.
- If a second clearance is refused: goods returned to the warehouse are redelivered for a fee; destroyed or lost goods are not compensated.
- Wrong address: the parcel is returned for a fee and is not compensated.
Compensation
- If a mistake by 43 Logistics stops delivery: 160,000 VND/kg (shipping and goods), not the goods' value.
- EU customs hold, documents provided but the parcel is still destroyed: 120,000 VND/kg, up to 110 USD per bill.
- EU customs hold, documents not provided: 130,000 VND/kg, up to 110 USD per bill, no shipping refund.
- Lost in full before the tracking number updates: settled within 30 days; 100% shipping refund + 140,000 VND/kg, up to 100 USD per bill, for the lost parcels only.
- Lost by the delivery carrier in Europe: 140,000 VND/kg, up to 120 USD per bill, no shipping refund. A parcel marked "delivered" but not received: claim within 3 days.
- Returned parcels (no one to receive…) older than 45 days, or lost: 50,000 VND/kg.
- Goods spoiled by a long transit: 15–20% off the shipping fee; not when customs hold the goods, in force majeure or the year-end backlog.
Not compensated
- Confiscated meat, eggs, milk, counterfeit goods, dried fish, liquid foods (soy sauce, fish sauce, sauces), medicine, supplements, bird's nest, powders and strong-smelling food: no shipping refund and no compensation. A parcel that contains any of them is not compensated, regular goods included.
- Hidden bird's nest that is confiscated: no support.
- Breakage or dents from impact: not compensated. Fragile goods need a signed commitment.
- Expired, mouldy or damp food: not compensated. Force majeure (war, natural disasters…): no liability.





